For our new warehouse in Rushden (UK) we are looking for an experienced Account Manager to expand the team. Will you take on this challenge at Monta?

About Monta

Monta is the e-commerce company that provides logistics for over 1.800 webshops. We operate from 20 e-commerce warehouses in Europe and take care of the processing and delivery of its customer's orders worldwide. Do you feel at home in a dynamic logistics environment and do you put our customers first?

What are you going to do?

In the role of Account Manager, you have daily contact with our customers (web shops). You answer questions about stock, orders and discuss together the expected periods of peaks and troughs. In the role of Account Manager, you help to grow the customer's webshop. You think proactively with the customer and with the processes within Monta. Your customer is central for you, you arrange everything for the customer down to the smallest detail.

In the role of Account Manager, you are responsible for the complete implementation of new customers. Once the Sales team has received the order, you make sure that the customer and all its requirements are implemented in the branch. This includes everything from setting up the location in the warehouse together with the branch manager to setting up the customer products in our own WMS System.

Thanks to you, customers can run and expand their webshop without any worries, while you make sure everything runs smoothly in terms of stocks, deliveries and shipments. No day will be the same, every customer has different needs and every day brings new questions and challenges. At Monta we believe in the power of personal contacts, so your customer is always in your neighborhood. In addition, the customer is always welcome to come to our warehouse to look at his products. There are short lines of communication between you as Account Manager and the customer.

Who are you?

You are an enthusiastic person who gets excited about e-commerce and logistics. You enjoy keeping customers happy. You know better than anyone how to do that. You enjoy thinking about how you can help your customers grow. You will do best in a varied position at a company where fun and hard work are inseparable. You are in for innovation, achieving goals and you are not afraid to have a blast. At Monta the employee is central, so you enjoy working in a team to achieve the best results.

What do we offer?

• Competitive salary and benefits package
• Dynamic, collaborative working environment
• Opportunities for professional growth and development
• The chance to work with leading e-commerce brands and innovative logistics solutions
• Be part of a sustainable, fast-growing company that values your contribution

What do we ask?

• Proven experience in account management, client services, or customer success—preferably in logistics, e-commerce, or supply chain
• Strong communication, negotiation, and relationship-building skills
• Ability to analyse data, identify trends, and translate insights into actions
• Organised, detail-oriented, and proactive problem-solver
• Comfortable working with technology and learning new systems (experience with WMS or fulfilment platforms a plus)
• Ability to manage multiple accounts and priorities effectively
• Team player with a positive, customer-focused attitude
• Fluent in English (additional European languages are a plus)

Interested?

Are you excited and can’t wait to start working at Monta? Apply now and we’ll get in touch with you as soon as possible! If you have any questions, feel free to send an email to hr@monta.nl or call us at 085-0205840.

Agencies and third parties

Hey superstar recruiter!

We know you’ve got THE perfect candidate for us! But guess what, we happen to have the best HR team in the Netherlands! That’s why we handle the recruitment of our new Monta stars completely in-house. Thanks so much for your interest, but we kindly ask you not to call or email us about this. Wishing you a wonderful day.